Question 1

Do I need to live in Romsey to use the services?

Accepted Answer

No, we are happy to support anyone who is able to get to Jane Scarth House in person, or anyone else from anywhere online or over the phone.

Question 2

Do I need an appointment to come in?

Accepted Answer

Jane Scarth House is a walk-in centre - and you are welcome to drop by whenever we are open, without an appointment.

If you prefer, call or email us in advance, but there is no need to.

Some of our activities and sessions do require booking in advance, you can learn more about these here.

Question 3

What does it cost?

Accepted Answer

All services at Jane Scarth House are provided completely free of charge.  If you wish to donate to support us, we are very grateful, but it will not affect the support we are able to offer you.

Question 4

I'm not able to visit in person, can I still receive help?

Accepted Answer

Yes.  We offer telephone and Zoom online services.

Question 5

I am immuno-compromised, what precautions are you taking against Covid and other infections?

Accepted Answer

We are still being very careful at Jane Scarth House.  Our team test regularly for Covid, and we have enhanced hygiene and cleaning routines.  We ask a set of Covid-related questions to each person before they come into the centre and we still wear masks.

Question 6

I use a wheelchair, can I still visit the centre?

Accepted Answer

Yes, our main building has just one step in it - for which there is a ramp.  Our first floor annexe has a wheelchair-accessible lift.

Still have a question? Please get in touch with us here:

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A big thank you to our Community, Corporate and Institutional supporters including: