top of page
Jane's Frequently asked questions
- 01We accept any donations that we have space for and will be able to sell! Charity shoppers look in our shop for items that are in working order and good condition. Accepting items which are broken or in poor condition just means we have to pay to dispose of them. To see our list of what we do and don't accept click here.(https://f9f828a6-8955-4212-9ad4-32d02c4873a3.usrfiles.com/ugd/f9f828_eac22d07336b4c7290dd8fb876d59e56.pdf)
- 02Yes, that's what our forecourt is for. Please do not block the access road immediately outside our neighbours; The Olive Tree.
- 03We can always take up to 6 carrier bags of donations and can usually take more. If you are making a large donation and want to be sure we can accept it, please give us a call.
- 04We are able to take small items of furniture by arrangement. We simply do not have the space to take an unlimited amount, which restricts the time when we may be able to accept your donation.
- 05Give us a call or pop in for a quick chat with us to discuss. We can sell specialist items online, but lack volunteer resources in this area so there can be a delay before your item is sold.
- 06Yes, if you are UK registered tax payer. There's a simple form to fill out, just ask one of our team.
- 07Sadly, the way that HMRC administers retail Gift Aid is different than that for cash donations, so you will need to sign a form at Jane's. (Strangely however, if you've signed one at Jane's Charity Shop that is valid for Jane Scarth House, but not the other way around!)
Still have a question? Please get in touch with us here:
bottom of page
