Question 1

What do you take?

Accepted Answer

We accept any donations that we have space for and will be able to sell!  Charity shoppers look in our shop for items that are in working order and good condition.  Accepting items which are broken or in poor condition just means we have to pay to dispose of them.

To see our list of what we do and don't accept click here.(https://f9f828a6-8955-4212-9ad4-32d02c4873a3.usrfiles.com/ugd/f9f828_eac22d07336b4c7290dd8fb876d59e56.pdf)

Question 2

Can I park on the front when dropping off?

Accepted Answer

Yes, that's what our forecourt is for.  Please do not block the access road immediately outside our neighbours; The Olive Tree.

Question 3

Do I need to book a drop-off?

Accepted Answer

We can always take up to 6 carrier bags of donations and can usually take more.  If you are making a large donation and want to be sure we can accept it, please give us a call.

Question 4

Do you take furniture?

Accepted Answer

We are able to take small items of furniture by arrangement.  We simply do not have the space to take an unlimited amount, which restricts the time when we may be able to accept your donation.

Question 5

I have some specialist items I wish to donate. Will you be able to sell them?

Accepted Answer

Give us a call or pop in for a quick chat with us to discuss.  We can sell specialist items online, but lack volunteer resources in this area so there can be a delay before your item is sold.

Question 6

Can I Gift Aid my donation?

Accepted Answer

Yes, if you are UK registered tax payer.  There's a simple form to fill out, just ask one of our team.

Question 7

I'm a Gift Aider at Jane Scarth House. Is that also valid for the Charity Shop?

Accepted Answer

Sadly, the way that HMRC administers retail Gift Aid is different than that for cash donations, so you will need to sign a form at Jane's. (Strangely however, if you've signed one at Jane's Charity Shop that is valid for Jane Scarth House, but not the other way around!)

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